Our Customer Service

Nothing is more important than our customers! We strive to offer you the highest quality of customer service, fast delivery, free shipping on orders over €100, free size exchanges, lowest price guarantees and more. Our customer service staff have extensive knowledge of the products we sell. This ensures that you receive the best possible help, and answers to your questions and concerns. Feel free to contact us with the slightest doubt or hesitation. We are here for you!

Phone: 0151 80-80-029 (12:00-17:00, weekdays)
E-mail: info@24mx.com

 
Facebook: https://www.facebook.com/24mx.Europe

Safe & Easy EU

We want your shopping experience with us to go as smoothly as possible, both before and after your order is placed. To achieve this, we offer:

Free Shipping over €100
Quick Delivery
60 Days Money Back
Secure Payments

Purchase and Exchange Policy:

At 24MX, you always have 60 days to return or exchange personal equipment that is unused and still in the original packaging. This ensures you will have plenty of time to return your order if something does not strike your fancy or fit as it should.

With each package sent, a returns form is provided with all relevant information (please remember to mark the required fields so there are no problems with your return). The return label is pre-paid by us, but please note that there is a €9 administration fee on all returns.

If you have any further questions regarding our returns process, please contact our Customer Service Department and they will answer all of your questions.

Information

More information can be found on the following pages:

Order Status
Customer Service
Payment
Shipping and Delivery
Returns
FAQs
Terms and Conditions
About Us

About 24mx.com

24mx.com owned and operated by Pierce AB which daily delivers thousands of products to customers throughout Europe. Every day, more than 100 people are committed to ensure that you get the experience and the products you would expect with every purchase.

24MX/Pirece AB also operate 24MX.co.uk, XLmoto.co.uk and XLmoto.eu

About us